Effective date: January 5th, 2019 - Latest Update: November 23rd, 2022
SCIA ("us", "we", or "our") operates the scia.net (https://www.scia.net) website (hereinafter referred to as the "Service").
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.scia.net
Definitions
Service
Service is the scia.net (https://www.scia.net) website, operated by SCIA
Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small files stored on your device (computer or mobile device).
Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the way any personal information are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
SCIA nv
Corda 2, Kempische Steenweg 309/0.03
3500 Hasselt
Belgium
Email: [email protected]
Phone: +32 11 94 86 10
Website: www.scia.net
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
While using our Service, the user can provide us with certain personally identifiable information that is needed to contact or identify the data subject ("Personal Data"). SCIA is using electronic web forms, allowing users to leave us feedback or their details on a voluntary basis. The data controller (SCIA) collects and processes the personal data for the purpose of processing the requests.
Registration Form
This allows us to offer the user specific contents or services that may only be offered to registered users due to the nature of the matter in question.
Contact Form
This allows the user to request for more information on our products or services
Software Trial Request Forms
This allows the user to request for a free software trial
Student License Request Form
This allows any data subject who can be identified as a student or professor, to request a free student software license
Job Application Form
This form allows the user to apply for an open vacancy. If SCIA concludes an employment contract with an applicant, the data transmitted shall be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If the controller does not conclude a contract of employment with the applicant, the application documents shall be automatically deleted 12 months after notification of the rejection decision, unless deletion conflicts with any other legitimate interests.
Event Subscription Form
This form allows the user to register for a SCIA event organized by the data collector, its subsidiaries, agents or resellers.
Training Subscription Form
This form allows the user to register for a SCIA training organized by the data collector, its subsidiaries, agents or resellers.
User Contest Book Form
This form allows the user to request a free hardcopy book of our User Contest
Orders via the Webshop
This allows us to sell our products and services to the user and to execute the resulting contracts.
Newsletter Subscription Field
In all the above-mentioned forms, the data subject has the option to be informed by e-mail on a regular basis, using the e-mail address provided for this purpose. The data subject can revoke consent at any time with effect for the future by clicking on the unsubscribe link provided in the emailing.
Data Submission
Before submitting any data to the data controller, data subjects are required to read and agree to the presented legal agreement and privacy policy by checking the mandatory checkbox titled: “I agree to SCIA’s Terms and SCIA’s Privacy Policy”.
Personally identifiable information
Personally identifiable information collected using our web forms may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
SCIA and its local representatives such as subsidiaries, agents and resellers may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us directly.
Webshop
SCIA operates its webshop with Digital River GmbH as reseller. Digital River GmbH processes personal data under the terms of its privacy policy available here.
Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used, such as beacons, tags and scripts to collect and track information and to improve and analyse our Service. A complete list of all cookies used for this website can be found here…
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use our Service.
Examples of cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Which cookies and why?
When you visit and/or use our Website, we place cookies or use similar technologies with which we collect and process personal data about you. Such cookies and similar technologies consist of the following:
Necessary
| Name | Domain | Goal | Expiration Date |
| BIGipServer# | 333-ddy-668.mktoresp.com | Used to distribute traffic to the website on several servers in order to optimise response times. | Session |
| __cf_bm | app-lon10.marketo.com | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | 1 day |
| RSMKTO1 | app-lon10.marketo.com | This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. | Session |
| CONSENT | google.com | Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. | 2 years |
| rc::a | google.com | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | Persistent |
| rc::c | google.com | This cookie is used to distinguish between humans and bots. | Session |
| CookieConsent | scia.net | Stores the user's cookie consent state for the current domain | 1 year |
| CONSENT | youtube.com | Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. | 2 years |
Preferences
| Name | Domain | Goal | Expiration Date |
| NID | google.be / google.com | Remember your preferences and other information, such as your preferred language, how many results you prefer to have shown on a search results page (for example, 10 or 20), and whether you want to have Google’s SafeSearch filter turned on. | 6 months |
| _GRECAPTCHA | www.google.com | Provides spam protection. | Session |
Analytics
| Name | Domain | Goal | Expiration Date |
| _ga | scia.net | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years |
| _gat | scia.net | Used by Google Analytics to throttle request rate | 1 day |
| _gid | scia.net | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day |
| _mkto_trk | scia.net | Contains data on visitor behaviour and website interaction. This is used in context with the email marketing service Marketo.com, which allows the website to target visitors via email. | 2 years |
| ajs_anonymous_id | scia.net | Used to track the user across multiple visits. | 1 year |
| ajs_group_id | scia.net | Used to track the user's organization across multiple visits. | 1 year |
| ajs_user_id | scia.net | Used to track the user across multiple visits. | 1 year |
| ajs%3Acookies | scia.net | Used to track the user across multiple visits. | 1 year |
| ajs%3Atest | scia.net | Used to track the user across multiple visits. | 1 year |
| dreamdataio.#.reclaimStart | scia.net | Used to keep track of what data is sent on low-speed connections or when a user has been offline. | Persistent |
| dreamdataio.#.queue | scia.net | Used to keep track of what data is sent on low-speed connections or when a user has been offline. | Persistent |
| dreamdataio.#.reclaimEnd | scia.net | Used to keep track of what data is sent on low-speed connections or when a user has been offline. | Persistent |
| dreamdataio.#.inProgress | scia.net | Used to keep track of what data is sent on low-speed connections or when a user has been offline. | Persistent |
| dreamdataio.#.ack | scia.net | Used to keep track of what data is sent on low-speed connections or when a user has been offline. | Persistent |
| debug | scia.net | Used to keep track of what data is sent on low-speed connections or when a user has been offline. | Persistent |
Marketing
| Name | Domain | Goal | Expiration Date |
| VISITOR_INFO1_LIVE | youtube.com | Tries to estimate the users' bandwidth on pages with integrated YouTube videos. | 179 days |
| YSC | youtube.com | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Session |
| ytidb:: LAST_RESULT_ENTRY_KEY |
youtube.com | Stores the user's video player preferences using embedded YouTube video | Persistent |
| yt-remote-cast-available | youtube.com | Stores the user's video player preferences using embedded YouTube video | Session |
| yt-remote-cast-installed | youtube.com | Stores the user's video player preferences using embedded YouTube video | Session |
| yt-remote-connected-devices | youtube.com | Stores the user's video player preferences using embedded YouTube video | Persistent |
| yt-remote-device-id | youtube.com | Stores the user's video player preferences using embedded YouTube video | Persistent |
| yt-remote-fast-check-period | youtube.com | Stores the user's video player preferences using embedded YouTube video | Session |
| yt-remote-session-app | youtube.com | Stores the user's video player preferences using embedded YouTube video | Session |
| yt-remote-session-name | youtube.com | Stores the user's video player preferences using embedded YouTube video | Session |
| IDE | doubleclick.net | Provides ad delivery or retargeting. | 2 years |
| __Secure-3PAPISID | google.be / google.com | Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. | 2 years |
| __Secure-3PSID | google.be / google.com | Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. | 2 years |
| __Secure-3PSIDCC | google.com | Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. | 2 years |
| __tld__ | scia.net | Used to track visitors on multiple websites, in order to present relevant advertisements based on the visitor's preferences. | Session |
You can prevent cookies from being stored or remove cookies already stored by adjusting the settings in your browser. You find help to adjust these settings on the website of the browser that you use. Remember that disabling cookies when visiting the Website may cause some or all of the functions of the Website not to work properly.
- Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
- Microsoft Edge: http://windows.microsoft.com/en-gb/windows-10/edge-privacy-faq
- Chrome: https://support.google.com/chrome/answer/95647?hl=en
- Firefox: https://support.mozilla.org/en-US/kb/block-websites-storing-cookies-site-data-firefox
- Safari: https://support.apple.com/nl-be/guide/safari/sfri11471/mac
Use of Data
SCIA uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), SCIA legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
SCIA may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it is not overridden by your rights
- To comply with the law
Retention of Data
SCIA will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.
SCIA will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside Belgium and choose to provide information to us, please note that we transfer the data, including Personal Data, to Belgium and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
SCIA will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Business Transaction
If SCIA is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement
Under certain circumstances, SCIA may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
SCIA may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of SCIA
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. SCIA aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where SCIA relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyse the use of our services and software.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
Google Tag Manager (GTM)
Google Tag Manager (GTM”) is a tag management system to manage JavaScript and HTML tags used for tracking and analytics on websites. Tags are small code elements that, among other things, are used to measure traffic and visitor behaviour: to understand the effect of online advertising and social channels; to set up remarketing and orientation towards target groups; and to test and optimize websites. GTM makes it easier for us to integrate and manage our tags. We use GTM on our website to include the following tracking tools (as in described in detail this Section 12):
Revulytics Usage Intelligence
Revulytics service is provided by Revulytics Inc.
We are continually seeking to develop and enhance the products and services we offer to our customers. To facilitate this process, it is helpful for us to collect information related to how end users use our software. By installing and using our products, the end user is agreeing to participate in our CEIP (Customer Experience Improvement Program) whereby the user is granting us permission to collect, maintain, process and use analytics data related to the use of our software. All the data we collect is anonymous and we do not store any personally identifiable information.
Behavioural (Re)-Marketing
SCIA uses marketing and retargeting services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.
Google Ads (AdWords)
Google Ads (AdWords) remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
Twitter
Twitter remarketing service is provided by Twitter Inc.
You can opt-out from Twitter's interest-based ads by following their instructions: https://support.twitter.com/articles/20170405
You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy
LinkedIn
LinkedIn remarketing service is provided by LinkedIn Inc. More info how to manage LinkedIn ads can be found here: https://www.linkedin.com/help/linkedin/answer/90274/manage-your-linkedin-ads-settings
You can learn more about the privacy practices and policies of Linkedin by visiting their Privacy Policy page: https://www.linkedin.com/legal/ads-policy
Facebook
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook's interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation
Adroll
AdRoll remarketing service is provided by Semantic Sugar, Inc.
You can opt-out of AdRoll remarketing by visiting this AdRoll Advertising Preferences web page: http://info.evidon.com/pub_info/573?v=1nt=1nw=false
For more information on the privacy practices of AdRoll, please visit the AdRoll Privacy Policy web page: http://www.adroll.com/about/privacy
Piracy Protection
SCIA uses a third-party Service to monitor and analyse any illegal use of our software products
Revulytics Software Piracy
Revulytics service is provided by Revulytics Inc.
Software piracy is illegal and SCIA and its affiliates reserve the right to take all legal steps to stop piracy of their products and pursue those who take part in these activities. As part of these anti-piracy efforts, software products SCIA and its affiliates may contain security mechanisms intended to detect the installation or use of unauthorized copies of the software, and collect and transmit data relating to such copies (including data relating to use of such copies, the machines on which such copies are accessed or used, and network and user configuration data), to SCIA and its affiliates, agents and distributors.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we immediately take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page indicating the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
SCIA Websites that are using this actual Privacy Policy
- https://www.scia.net
- https://resources.scia.net
- https://help.scia.net
Privacy Policy - Contact Details
If you have any questions about this Privacy Policy, please contact SCIA’s Chief Financial and Operating Officer:
Mr. Luc ibens
Chief Financial and Operating Officer
Corda 2, Kempische Steenweg 309/0.03
3500 Hasselt
Belgium
Email: [email protected]
Phone: +32 13 551775