Profile library not found (error -4)

'Error-4 profilb not found' means that there’s something wrong with the file which contains the profile library.
In the following some steps are explained what to do:

- When you try to load an old project before a new one was created after the installation of a new version the error can appear. In this case:

• Open SCIA Engineer
• Create a new project
• Load a cross-section

• When this is done, you can try to load an old project. If you get the error when you try to load a cross-section proceed to the following step.

- Check the path and the size of the profile library file. 

• In SCIA Engineer, go to Main menu > View > Global UI settings > tab Templates & directories

• Now check in Windows Explorer whether this path is linked to the the prof-file. In order to check the contents of this file, the size is important (select file > right-click on mouse > Properties). This should be over 8 MB.

• When the size is smaller, you should copy the profile library file from a colleague or contact our support to send this file to you. Replace the profile library file and restart SCIA Engineer.

- When previous steps are checked and the error still appears:

• Create a new folder under C:\ and name it SCIA
• Copy the profile library file to this location
• Change the directory in SCIA Engineer (Main menu > View > Global UI settings > tab Templates & directories > Profile libraries).
  Make sure that no project is open, else you can’t change the path.
  Double click on the path and then you can browse to C:\SCIA\ProfileLibrary
• Close and restart the program

- If the path and the content of the folder are correct, you have to check if you have sufficient read- and write rights to this folder.